Asih Aulia Putri, Heriyono Lalu, Sri Widaningrum, and Wiyono Sutari. 2022. “Proposed Improvement of Monitoring and Controlling Process on Outstanding Customer (Study Case: XYZ Company in Jambi Area)”. International Journal of Innovation in Enterprise System 6 (2):167-77. https://doi.org/10.25124/ijies.v6i02.182.