TARA ALDIERA; SARI WULANDARI; IMA NORMALIA KUSMAYANTI. Cotton.Go’s Electronic Service Quality Improvement Using Importance Performance Competitor Analysis Approach. International Journal of Innovation in Enterprise System, [S. l.], v. 5, n. 1, p. 35–45, 2024. DOI: 10.25124/ijies.v5i01.103. Disponível em: https://ijies.telkomuniversity.ac.id/index.php/IJIES/article/view/63. Acesso em: 18 jan. 2025.